At ASHU BOUTIQUE, we aim to make your shopping experience smooth, secure, and reliable. Please read our shipping policy carefully before placing your order.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- You will receive an order confirmation message once your order has been placed successfully.
- Once your order is dispatched, you’ll receive a tracking number via SMS or WhatsApp for easy order tracking.
Delivery Time
- Standard Delivery: 3–5 business days for major cities.
- Remote Areas: 5–7 business days depending on location and courier service availability.
Please note that delivery times may vary during sales, public holidays, or seasonal campaigns due to higher order volumes.
Cash on Delivery (COD)
- We offer Cash on Delivery across Pakistan for your convenience.
- Please ensure accurate address and contact information to avoid delivery delays.
- For certain high-value orders, partial advance payment may be required.
Order Tracking
You can track your parcel using the tracking number shared after dispatch. For any updates or assistance, our support team is available via WhatsApp or Instagram DMs.
Order Delays
While we work with reliable courier partners, delays can occasionally occur due to unforeseen circumstances such as weather conditions, public holidays, or courier logistics. We appreciate your patience and understanding.
Damaged or Missing Items
If your parcel arrives damaged or with missing items, please contact us within 24 hours of receiving your order. Include your order number, pictures of the parcel, and details of the issue so we can assist you promptly.
International Shipping
Currently, we only ship within Pakistan, but international shipping options will be introduced soon.
